Cancel a booking

Dashboard → “Bookings” tab.

On the relevant row, open the status dropdown.

Choose “Cancelled”.

If the booking was paid by card or PayPal, the customer refund is sent automatically. For a manual payment (cash, bank transfer, Wafacash), a Loccor administrator issues the refund by hand. Every cancellation by the agency has a cost: the commission is still owed, and less than 48h before the pick-up, your entire share is withheld.

Other guides

Add a vehicle to my fleet

Edit or withdraw a vehicle

Confirm a booking you received

Set my prices and discounts

Offer routes and transfers

Track my revenue and payouts

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