Help centre

Find the answer to your question in seconds: booking, cancelling, finding a rental, or running your agency.

Help for renters

Book a car

Find my booking

Contact the agency or support

Forgotten password

Report a problem (dispute)

Contact the Loccor team

Leave a review about a rental

Save favourites and compare vehicles

Cancel my booking

Change the language or currency

Help for partner agencies

Add a vehicle to my fleet

Edit or remove a vehicle

Confirm a booking you received

Cancel a booking

Set my prices and discounts

Offer routes and transfers

Track my revenue and payouts

View my bookings calendar

Register my agency on Loccor

See my customers’ reviews

Carry out a vehicle inspection

The customer did not show up

Report a problem with a customer

Update my details and payout information

Reply to a customer’s messages

Frequently asked questions

Payment, deposit, cancellation and account.