Report a problem (dispute)

Open “My bookings” and find the booking concerned.

Click “Report a problem”.

Choose the reason: vehicle condition not as described, agency unreachable, incorrect billing, service quality, or other.

Describe what happened, as precisely as possible.

Send the report.

The Loccor team receives your report and gets back to you. Describing precise facts — dates, times, what was said — speeds up handling considerably.

Other guides

Book a car

Find my booking

Contact the agency or support

Forgotten password

Contact the Loccor team

Leave a review about a rental

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