Reply to a customer’s messages

Dashboard → “Bookings” tab.

On the relevant booking, open the messaging icon.

Write your reply.

Reply within 48h: that is the commitment set out in the partner terms, and an automatic reminder is sent to you after 24h without a reply.

Other guides

Add a vehicle to my fleet

Edit or withdraw a vehicle

Confirm a booking you received

Cancel a booking

Set my prices and discounts

Offer routes and transfers

Back to the help centre