The customer did not show up

Dashboard → “Bookings” tab.

Once the pick-up date has passed, the reporting option appears on the booking.

Report the no-show.

This report is tracked: a customer absent several times can no longer book on the platform.

Other guides

Add a vehicle to my fleet

Edit or withdraw a vehicle

Confirm a booking you received

Cancel a booking

Set my prices and discounts

Offer routes and transfers

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